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Monitoring, Measuring and Managing Customer Service Monitoring, Measuring and Managing Customer Service by Gary S. Goodman PhD

Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD


ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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Used : $3.31  
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Used : $3.31 New : $48.36